Only use this if you've actually lost your old key
Recovery permanently invalidates the previous device key on the network. Any old
backups (.tip.json files, paper copies) become useless. If you can still sign in
with your existing key, do that instead.
How recovery works
Same identity verification you did the first time: three short steps and a final sign-off.
1
Re-verify your identity
Government ID scan, liveness check, and a fresh device-bound key. Exactly the
same flow as first-time verification. Your gov-ID number and date of birth
never leave the device.
2
The network recognises you
Because your identity inputs are the same, the zero-knowledge proof we generate
binds to your original on-chain record. The network sees an existing TIP-ID and
offers recovery instead of creating a duplicate.
3
Bind the new key
You confirm the recovery. The network rotates your TIP-ID's public key to the
new one generated on this device. From that moment, only this device can sign
on your behalf.
What recovery does and does not do
- Your TIP-ID stays the same. So do your trust score, tier, history, and any content you've labeled.
- Your old key is permanently invalidated on the network. Old
.tip.jsonbackups become unusable. - The new key only exists on this device. Back it up immediately after recovery completes.
- Recovery does not bypass identity verification. You still complete the full KYC + liveness flow.
Start Recovery Verification
Still have your old key? Sign in instead.